- What do Customer Systems do?
We are an IT Consultancy specialising in a small number of products, including Siebel, Siebel Analytics, Oracle Business Intelligence Suite Enterprise Edition and Actuate/Siebel Reports. The Consulting and Support Services, and Products sections of the website provide more information on the company and our services.
Click here to read an interview with our founder Steve Austen about the history of the company and what makes us different.
- What would I be doing?
After the initial training period, which is typically 4 to 8 weeks, we aim to get you involved in a real customer project as soon as possible. The actual work obviously varies with your experience and the customer's needs but typically involves:
- working with the customer to understand their requirements and working out the best way of implementing those requirements in Siebel or Actuate
- configuring Siebel or Actuate to the customer's requirements
- transferring knowledge to the customer about the work that we have performed for them
It is important that you are comfortable with the idea of a job that combines a lot of technical content with a high degree of customer interaction. On average the work is about 75% technical and 25% non-technical.
- What training is there?
The way that we train our new starters is a unique competitive advantage of ours. We often find that our consultants on their first job have more useful knowledge than people from other companies who have years of experience.
The training process involves us giving you a series of configuration exercises, based on real life situations, of an increasing level of difficulty. Obviously, we give you some guidance during the process of tackling these exercises,
but the emphasis is on learning to solve for yourself the types of problems we encounter. At the end of the process you are genuinely knowledgeable and equipped for the job. Many of our consultants say that the training is one of the most intellectually
demanding things that they have ever done but that, when they started on their first assignment, they immediately understood the value of it.
Our training will turn you into a recognised professional faster than any other system can.
|
