Consultant Profiles

Mark, Principal Consultant
BSc Computer Science, University of Liverpool

"I was on my first project five weeks after joining, and I was surprised by the level of responsibility I was immediately given. I was involved with both business users and developers, and I took part in discussions about how the project would move forward. A couple of months later I went to a major client where I did the design and build for a key piece of functionality on my own.

I've been on my current project for a year, and my role has changed in that time. I now manage the Customer Systems part of the project, and it's been a great opportunity to manage other people as well as myself. I handle relationships with senior people from both the business and technical sides of the client. But I'm still learning new technology all the time; you don't move away from that side of the job even when you're getting involved at a more senior level.

The best thing about working here has been the experience of working for lots of very big companies. There's simply no way I could have got the list of companies I now have on my CV without working at Customer Systems."

Duncan, Principal Consultant
MEng Electrical and Electronic Engineering, University of York

"Customer Systems has a reputation for employing bright people, so it was no surprise that the initial training was really challenging. However, the training material is very good – it’s focussed on prompting you to come up with your own ideas and ways of solving the problems. I was really impressed at the way people at all levels of the company were willing to take time out to help.

You don’t get bogged down in bureaucracy here – the Customer Systems way is to get in and get the job done. I was on my first project within three weeks, and on my first overseas project within a few months. Since joining, I’ve spent more time abroad than in the UK.

I’ve been here less than a year, and already my role has been really varied. I’ve been on projects that are almost 100% technical, and others where the business element takes up almost half my time. Different people enjoy different aspects of the job: some people prefer the technical side: I enjoy designing systems. "