| Here is a selection of our recently published articles. |
It is rare to justify a Siebel upgrade with just one feature or benefit of the target version. Instead, the business case is normally built by adding together a number of smaller gains to identify the total benefit. A strong business case will indentify all these benefits, and balance them against the potential costs - both financial and otherwise.
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Many organisations see a fantastic return on their Siebel investment - increasing sales, improving customer service and reducing internal costs - while others struggle and often become disillusioned after years of effort. This article considers why some Siebel projects go off track, and how organisations can ensure that theirs will be a success.
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In this article, we consider the challenges presented by increasing demand for more pervasive intelligence, together with growing data volumes. We discuss how Oracle Business Intelligence Enterprise Edition can meet these challenges and then, through a case study, illustrate how you can quickly and easily access the benefits offered by this technology.
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This article examines some common types of performance problems which are encountered in Siebel. For each of these types, we suggest the ways in which the problems should be investigated and the approaches that can be adopted when designing solutions.
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In this article we explore the benefits that Siebel Analytics can bring to an organisation, and consider how best to achieve these benefits. In addition we will look at a case study showing how, far from being simply a component of a CRM project, Siebel Analytics can actually become a key driver for a CRM implementation.
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This article discusses the challenges and benefits presented by Siebel Marketing. We consider the industry issues this software seeks to address and the way in which it does so, as well as the new opportunities offered by the deployment of this software.
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